A fully completed profile.
Categories, services, opening hours, photos and description: everything Google needs before it will show you at all.
Google Business profile · Zagreb
Your business.
In the right place.
Before anyone opens your website, they see Google: your rating, number of reviews, photos and opening hours. That's where they decide whether to call you or the competitor two streets away.
ZOLTA / VISIBILITY↗
A BUSINESS IN YOUR NEIGHBOURHOOD
Your business.
What your customers say.
Accurate details Clear contact
Next stop: your business.
ILLUSTRATION OF LOCAL VISIBILITYMADE BY ZOLTA.
Reviews that keep coming.
A QR code on the counter or receipt: the customer scans it and leaves a review in one tap, while the impression is still fresh.
A reply to every review.
Including the bad ones. We draft the reply, you approve it. Profiles with replies make a better impression on new customers.
Monthly numbers.
You see how many reviews came in, how your rating is moving and where you stand against the competition in your city.
[ GET IN TOUCH ]
Leave your number.
We call back the same working day.
A short 15-minute call, no strings attached, in English. First we look at where your business is losing inquiries, then we suggest what to fix first.
[ CONCRETE, FROM DAY ONE ]
We handle the details.
You see the big picture.
Everything you need for a good start, and a better follow-up.
What exactly you get
- Taking over and cleaning up your Google Business profile
- A printed QR code for your counter, receipt or package
- A review page on your domain (one tap to Google)
- Draft replies to new reviews
- A monthly report with the numbers
Presence package
from 250 € / mo
Google profile, reviews, website and blog for one price.
01What a Google Business profile is
A Google Business profile, formerly Google My Business, is your business card on Google Search and Google Maps: rating, reviews, opening hours, phone, photos and directions. The profile is free, and when someone in Zagreb searches for your service, these cards are what Google shows first, above the regular results.
That's why, for a local business, a complete and active profile often matters more than the website itself. We set it up, connect it to your website and run it every month.
02Setting up and verifying the profile
First we check whether your business is already on Google, because Google penalises two profiles for the same business. If one exists, we take it over. If not, we open a new one, with the name exactly as your business is registered and no added keywords, because that's the most common reason for suspension.
We choose the main category and set the location: the address customers visit, or a service area with the address hidden if you work at your clients' premises. Then comes verification, and Google picks the method: video, SMS, phone call or e-mail. It usually takes a few days.
Your business always stays the owner of the profile. We're managers, and if we ever stop working together, the profile stays with you.
03What we do every month
We draft replies to new reviews, and you approve them before they go live. New blog articles become posts on your profile, and we keep photos, services and opening hours up to date.
Every month you get a report from Google: how many people saw your profile, how many called, asked for directions or opened your website.
04How to get more Google reviews
Most reviews come in when the request is sent at the right moment, right after a job well done, and when leaving a review takes one tap. For that you get a QR code for your counter, receipt or package, and a link you can send by message.
We don't buy or reward reviews. Google forbids it and deletes those reviews, and the profile can lose visibility.
Website designGOOD QUESTION.
Let's clear up
what matters.
How long does Google profile verification take?
Usually a few days. Google picks the method itself: a video of the business, an SMS or call to the business number, or an e-mail. While verification is in progress we don't change the profile, because edits can trigger a new check.
Who owns the Google profile?
You do. Your business is the owner, and we have access as managers. If we stop working together, the profile and all its reviews stay with you.
I don't have access to my Google profile.
That's common: someone opened the profile years ago. We walk you through the ownership request; it usually takes a few days.
Is it OK to ask for reviews?
Yes, as long as you ask real customers and don't offer them anything in return. Google forbids buying and rewarding reviews, and we don't do it.
What about a bad review?
A timely, calm reply is worth more than the review itself. We draft the text, you approve it and it goes live.
My customers write reviews in Croatian and English. Is that a problem?
No. We reply in the language the review was written in.